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We offer daily services and a cultural programme of talks, events and concerts. We seek to be a welcoming space for people to reflect, create and debate
From Sun 6 to 27 April
Breastplate will be displayed behind the altar of the Side Chapel and lit from below so that it glows from within, thereby revealing its feather-filled fragility and the talismanic contents of its pockets.
St James’s hosts inclusive services and a cultural programme. We seek to be a welcoming space for people to reflect, create and debate.
St James’s is a place to explore, reflect, pray, and support all who are in need. We are a Church of England parish in the Anglican Communion.
We host a year-round creative programme encompassing music, visual art and spoken word.
We offer hospitality to people going through homelessness and speak out on issues of injustice, especially concerning refugees, asylum, racial justice, and LGBTQ+ issues.
St James’s strives to advocate for earth justice and to develop deeper connections with nature.
We aspire to be a home where everyone can belong. We’re known locally and globally for our unique history and beauty, as well as faith in action, creativity and the arts, and a commitment to social and environmental justice.
We strive to be a Eucharist-centred, diverse and inclusive Christian community promoting life in abundance, wellbeing and dignity for all.
St James’s Piccadilly has been at the heart of its community since 1684. We invite you to play your part in securing this historic place for generations to come.
The work of St James’s, it costs us £5,000 per day to enable us to keep our doors open to all who need us.
A reimagined St James’s realised. A redesigned garden, courtyard and new building capacity—all fully accessible— will provide beautiful spaces for all as well as improving our environmental performance.
Whether shooting a blockbuster TV series or creating a unique corporate event, every hire at St James’s helps our works within the community.
St James's Church 197 Piccadilly London W1J 9LL
Directions on Google Maps
1. SCOPE This policy applies to all complaints, verbal or written, received by St James’s. It does not apply to grievances by members of St James’s staff, which shall be managed in accordance with the Staff Grievance Policy as approved by the PCC.
2. PURPOSE This policy is designed to ensure an effective process for the management of complaints.
3. BACKGROUND St James’s welcomes and encourages a culture of openness, transparency and honesty, within which comments, feedback and complaints, from members of the St James’s community and beyond, are welcomed and embraced.
4. POLICY a) Informal stage Wherever possible, complaints shall be resolved through a process of informal discussion with a relevant member of staff and/or the Rector.
b) Formal stage In the event that the complainant is dissatisfied with the informal process to resolve the complaint, he/she shall be entitled to write to either the PCC Secretary or the Rector setting out clearly the basis of the complaint and expectations of the outcome from raising the complaint. The complainant shall be invited to a meeting with the Rector and a churchwarden, who shall consider the complaint and any action needed, except that in the case that if the complaint is about the Rector, the complainant shall be invited to a meeting with both Churchwardens, which the Rector shall also be entitled to attend.
A written/email response to the complaint shall then be provided within ten working days. If the complainant is still dissatisfied with the response, he/she may make an appeal in writing to the PCC Secretary or PCC Lay Chair. The PCC Lay Chair, along with other PCC members not so far involved in hearing the complaint, shall then review the decision further in consultation with the Rector and Churchwardens.
In the event that the complaint is irreconcilable by the Parish, a complainant has the right to take up the matter with the Archdeacon.
Approved by PCC 31 January 2022
